June 5, 2020


Connecting People

BlackBerry enters digital workspace market

BlackBerry produced Electronic Place of work this month, a workspace product or service meant to supply safe entry to the company methods staff want to do their employment.

The BlackBerry digital workspace giving, announced Feb. five, integrates BlackBerry Desktop, Cylance cybersecurity engineering and Awingu’s workspace aggregation capabilities into a one product or service.

Gurus mentioned BlackBerry is seeking to strike a balance concerning efficiency and stability with its workspace. The product or service, they mentioned, comes at a time when carry your very own unit insurance policies and remote-get the job done capacity have gained prevalence, and with them the want for adaptable stability applications.

Billed as a tool for the modern workforce

Alex Willis, vice president of global income engineering at BlackBerry, mentioned Electronic Place of work can help companies superior handle the requirements of the modern workforce. Firms right now could possibly rely on a array of staff — such as whole-time workers (FTEs), contractors, seasonal workers and associates — who want entry to company knowledge and use units firms might not always management.

Alex Willis

“A definitely huge company could possibly have up to thirty,000 contractors or consultants at any presented time,” he mentioned. “Every single time I ask them how they tackle that condition, they say, ‘Well, we just acquire thirty,000 a lot more laptops and treat them like workers.'”

In any other case, Willis mentioned, all those contractors would be applying units exterior of the firm’s management, building a considerably less-than-best stability condition.

A further obstacle could possibly occur when a merger or acquisition has taken area. Willis recounted a condition in which BlackBerry had obtained a different company and an fully new set of staff.

“We required to give them uncomplicated entry to our intranet, mainly because they have tons and tons of get the job done to do with training and onboarding, and all of that information and facts is on our intranet,” he mentioned. “VPN would have been the standard system, but you you should not want to do that on machines you you should not handle, believe in or safe.”

Willis mentioned the new BlackBerry workspace can accommodate these kinds of scenarios, as it makes a “safe enclave” for company knowledge on a unit. Remotely accessed knowledge can be securely downloaded for offline get the job done without the need of jeopardizing compromise, he mentioned.

To handle information and facts entry with a assorted workforce, BlackBerry Electronic Place of work can immediately offer entry to necessary company methods these kinds of as company electronic mail, calendar and contacts though giving IT the time to wipe a firm’s knowledge from a unit at the close of a agreement or in situation of unexpected emergency.

Security for Electronic Place of work is centered on BlackBerry’s Zero Trust Architecture, in which entry attempts to company programs and knowledge are not dependable right up until that believe in has been acquired.

“In typical stability, you have authentication — you authenticate, and then [the user gets] entry to regardless of what they want,” Willis mentioned. “What zero believe in would be is [expressing] that’s not enough. It would not cease there. You have to continuously watch and then take motion, dependent on what they’re executing.”

The zero-believe in framework, Willis mentioned, builds a user profile centered on user habits, such as a user’s networks, the knowledge a user accesses, the time of day a user commonly logs on and even how quickly the user sorts.

The knowledge is fed into an algorithm to generate a believe in score, which is made use of to determine the stage of entry a user should really get.

“Every single motion will become an authentication point,” he mentioned.

According to Willis, BlackBerry Electronic Place of work will make deployment uncomplicated for IT directors, especially if a company is presently applying a BlackBerry unified endpoint management environment. For end users, he mentioned, deployment is simply just a shorter down load and install.

Analysts: Balancing stability with entry

Forrester analyst Andrew Hewitt mentioned BlackBerry’s Electronic Place of work represents a different player’s entry into a workspace industry that has been getting prevalence in current yrs. He pointed out that companies are significantly intrigued in empowering their employees’ tech selections as a result of matters like carry your very own unit insurance policies, and modern workspace products search to accommodate all those selections.

This is a lot more proof that individuals are intrigued in the worker knowledge and delivering the engineering to handle that knowledge.
Andrew HewittAnalyst, Forrester

“This is a lot more proof that individuals are intrigued in the worker knowledge and delivering the engineering to handle that knowledge,” he mentioned.

Andrew HewittAndrew Hewitt

Hewitt pointed to BlackBerry Electronic Workplace’s skill to tackle a array of workers as staying significant to companies searching for a workspace app.

“You see matters [they point out] like the mix of various workers, whether it really is whole-time, contractors, [or] remote staff,” he mentioned. “Electronic workspace is seen as a remedy to allow for some others — other than FTEs — the entry [they want].”

“Which is a good deal of what the workspace worth proposition is: giving individuals entry to do their employment,” he included.

Dion Hinchcliffe, vice president and principal analyst at Constellation Investigation, mentioned the BlackBerry workspace product or service — and the other efficiency and information and facts entry applications that make up BlackBerry Electronic Place of work — would appeal most to companies searching for a safe and expense-productive remote workspace.

Dion HinchcliffeDion Hinchcliffe

“As a company, a single of BlackBerry’s last remaining core competencies is incredibly hugely safe, nevertheless incredibly very simple to use, information and facts entry about networks,” he mentioned.

Hinchcliffe mentioned the BlackBerry digital workspace, as a bundle, delivers companies with a full entry remedy.

“Absolutely, all those that crave the most stability-aware methods though not breaking the financial institution will locate a little something of worth right here,” he mentioned.

Mark Bowker, Company Approach Team senior analyst, mentioned digital office methods are about reworking the way IT secures and manages the user knowledge.

Mark BowkerMark Bowker

“There is certainly a dial that IT has to tune — a lot more stability or superior user knowledge,” he mentioned. “The ‘magic’ is if you are able to implement the ideal user knowledge at a significant stability. [Then] you’ve solved the digital workspace.”

Bowker mentioned BlackBerry’s Electronic Place of work — together with offerings from other players like Microsoft and VMware — is a move forward in that regard.