June 5, 2020


Connecting People

Service NSW outage takes out roads services – Software

NSW citizens are unable to sign-up their vehicles or renew their licences thanks to “technical issues” with the IT units guiding Service NSW’s street products and services.

The central service supply company acknowledged the challenges in a tweet just immediately after nine:30am AEDT on Monday early morning.

“Due to a technical concern, many Transportation for NSW (formerly RMS [Roadways and Maritime Providers]) transactions have been impacted,” Service NSW said.

“We are operating to solve this as quickly as feasible and apologise for any inconvenience.”

A spokesperson explained to iTnews the “temporary outages with a selection of Transportation for NSW (formerly RMS) transactions” prolonged to “registration renewals, driver tests, licence renewal and e-toll”.

“All other products and services are processing as normal (other than for a smaller selection of website closures thanks to the intense weather over the weekend),” the spokesperson said.

The spokesperson would not element the trigger of the outage.

As a final result of the outage, considerably of the Service NSW app is unusable, even though users are continue to ready to perspective their digital driver’s licence.

The digital driver’s licence ingredient of the application is hosted in Amazon Internet Providers.

Far more to come.