Enterprise IT vendor Computer software AG suffered a malware assault this month that has forced the firm to shut down some of its inner units.
Service provision to clients, which includes with Computer software AG’s cloud offerings, are not impacted, but the company’s helpdesk and inner communications are down.
The firm is at the moment asking clients needing aid to e mail Computer software AG with trouble descriptions and a phone-again variety.
It also posted a disclosure observe expressing that owing to the malware assault, Computer software AG is in the system of restoring units and facts “in purchase to resume orderly procedure”.
Although Computer software AG stated it is not conscious of any buyer information and facts being accessed in the malware assault, stability researchers MalwareHunterTeam posted on social media that the Clop ransomware criminals took approximately a terabyte of facts from the German tech firm.
MalwareHunterTeam also posted an alleged ransom take note to Computer software AG from Clop that claimed “a lot of delicate facts has been downloaded from your network”.
The Clop criminals are allegedly demanding more than US$20 million from Computer software AG.
Clop has been active considering that 2019, targeting enterprises in Europe, the United States, Turkey, Mexico and Russia.
Darmstadt, Germany dependent Computer software AG began functions more than 40 many years back, and now claims to have more than ten,000 business clients in more than 70 nations around the world.