January 22, 2021


Connecting People

Woolworths brings iBuy guided buying to 1100 supermarkets – Finance – Cloud – Software

Woolworths has launched ‘guided buying’ working with SAP Ariba to 1100 retailers around the earlier a few months, helping them to procure billions of dollars of ‘non-trade’ merchandise and solutions each individual yr.

The Ariba guided getting deployment was initial uncovered a few months back by Bloom Consulting, a technology spouse to the challenge.

Branded internally as ‘iBuy’, the initial go-are living saw it deployed to 330 retailers, with a additional period of function expanding its reach to a further 950 retailers.

Woolworths declined to comment to iTnews at the time and did not answer to additional requests for comment.

Even so, at SAP’s procurement reimagined meeting, Woolworths’ standard supervisor of team procurement Phillip McDonald at last verified information of the challenge.

McDonald stated Woolworths’ yearly devote on “non-trade merchandise and services” totalled all over $six billion, of which around $three billion is in lively contracts.

Non-trade merchandise and solutions go over devote classes these types of as marketing solutions, marketing print, businss solutions, consultancy and development, according to Woolworths’ seller portal.

This devote will now be directed by way of iBuy – and consequently SAP Ariba.

“We lately deployed Ariba guided getting to 1100 of our grocery store retailers throughout Australia,” McDonald stated.

He stated that purchasing channel compliance is by now sitting down “in the mid 90 percent”.

“That usually means that 90 p.c of the orders are likely by way of the channel that we want, which is Ariba in this case,” he stated, adding that the aim was to “move to 100 p.c throughout most … states”. 

McDonald stated that iBuy was created to be simple to use, with “a one particular-website page user guide” conference the schooling desires of about ninety five p.c of users.

He also stated that uptake had been “phenomenal” thinking of the challenge was rolled out as the supermarket’s procurement groups worked by way of pressing troubles these types of as holding shelves stocked through the pandemic.

He added that Woolworths suppliers benefitted by transacting with the company by way of the Ariba community.

“That’s a much more simplified process for them as properly,” McDonald stated.

The guided getting deployment is one particular piece of a significantly larger multi-yr procurement transformation at Woolworths that has been underway by now for a selection of many years, with other modules of SAP Ariba made use of in that technology core.

McDonald stated there is much more function to be done all over non-trade procurement and supplier management.

“A major focus for us in the following 12 months is absolutely all over supplier management and our ‘simpler for stores’ plan that we are maximizing, and that’s seriously enabled by the deployment of SLP [Ariba supplier lifecycle & performance) and [Ariba supplier] risk modules,” he stated.

“Once we get that plan embedded and we leverage the platform the technology provides us, we are going to be in a significantly far better location for our supplier management activities throughout Woolworths for non-trade.”

McDonald stated that Woolworths’ IT and business enablement groups had been “instrumental” in the retailer’s successes to date with Ariba, as had SAP and devices integration associates.

“At Woolworths, one particular of [our] values is ‘better together’, and we have identified that this is very related to our technology journey,” he stated.

“You’ve got to commit in your deployment and place the incremental means in location to enable your achievement, even right after the deployment. 

“The skill set desired isn’t going to obviously reside in the procurement purpose generally, and so there need to be experts that you use to deploy your answers throughout the organisation.”

McDonald stated the challenge had also taught Woolworths’ procurement organisation to place much more rely on in the advice of these external events and advisers.

“Procurement persons are at times skeptical, feel it or not, and we do look at persons that are supplying us info as a ‘what’s in it for you’,” he stated.

“The reality is we’ve just got to place a amount of rely on and engagement in to say ‘what’s in it for you is that you want me to be thriving, so I will need to listen to that advice and act on it in get to make this enjoy out the greatest way it quite possibly can’. 

“Now you might get there without the need of using on that advice, but you guaranteed can make that journey a good deal speedier and a good deal smoother if you listen.”